Severn View Family Practice

"Delivering the right care to the right people at the right time"


We welcome you to Severn View Family Practice (formerly Dr Foubister and Partners at Thornbury Health centre.) The website has been designed to tell you about the practice and the services that we offer. We trust that you will find it helpful and informative.

Please note that any advice contained on this website is for registered patients only and that it should not be used as a substitute for seeking advice from a GP or other Health Professionals.

Patient Access

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Book new appointments without having to phone. Order repeat prescriptions so they are ready to pick up. View your medical record securely online.

Opening Hours

Monday 8:00 - 18:30
Tuesday 8:00 - 18:30*
*Extended hours
Wednesday 8:00 - 18:30
Thursday 8:00 - 18:30
Friday 8:00 - 18:30
Saturday *Extended hours
Sunday Closed
*Regular pre-bookable extended hours surgeries between 18:30 and 20:00 most weeks and regular Saturday Surgeries - Please ask at reception for details

“Why does the receptionist need to ask what’s wrong with me?”

The reception staff are members of the practice team and it has been agreed they should ask patients 'why they need to be seen'. Reception staff are trained to ask certain questions in order that you receive:

  • -The most appropriate medical care,

  • -From the most appropriate health professional,

  • -At the most appropriate time

Receptionists are asked to collect brief information from patients:

  • -To help prioritise house visits and phone calls

  • -To ensure that all patients receive the appropriate level of care

  • -To direct patients to see the nurse or other health professional rather than a doctor where appropriate

Reception staff, like all members of the team, are bound by confidentiality rules

  • -Any information given by you is treated strictly confidentially

  • -The Practice would take any breach of confidentiality very seriously and deal with accordingly

Thank you for your support.

Contact Details

Tel: 01454 412 599
Fax: 01454 416 090

Thornbury Health Centre
Eastland Road
BS35 1DP

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